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Organization Information

Reports to:Senior IT officer
Directorate/Department : Administration
Division: MIS
Number of Direct Reports: 1
Number of Indirect Reports: 2
Job Grade: P2
Contract Type: Fixed Term  
Location: Addis Ababa

Purpose of Job

The IT Officer at Africa CDC plays a crucial role in supporting and maintaining the organization's information technology infrastructure and systems. Working within the IT team, the IT Officer will be responsible for ensuring the efficient operation, security, and integrity of Africa CDC's IT environment. This position reports to the Senior IT Officer

Main Functions

•    The IT Officer at Africa CDC fulfills a pivotal role in managing and maintaining the organization's information technology infrastructure.

•    They oversee the administration of IT systems, provide user support, implement robust security measures, and contribute to system development and integration initiatives.

•    By ensuring the reliability, security, and efficiency of IT operations, the IT Officer supports Africa CDC's mission of safeguarding public health across the African continent, ultimately contributing to the organization's success in addressing public health challenges effectively.

Specific Responsibilities

•    Manage and administer Africa CDC's IT systems, including servers, networks, and databases.
•    Ensure the availability, reliability, and performance of IT systems to meet organizational needs.
•    Conduct regular system monitoring, troubleshooting, and maintenance to identify and resolve issues promptly.
•    Provide technical support and assistance to Africa CDC staff on IT-related matters, including hardware, software, and applications.
•    Respond to user queries, troubleshoot problems, and resolve technical issues in a timely and efficient manner.
•    Conduct user training sessions to enhance staff proficiency in using IT systems and tools.
•    Implement and maintain IT security measures to protect Africa CDC's information assets from unauthorized access, data breaches, and cyber threats.
•    Monitor security logs, conduct security audits, and implement security policies and procedures to ensure compliance with best practices and regulatory requirements.
•    Collaborate with the IT security team to investigate and respond to security incidents and breaches.
•    Assist in the development, customization, and integration of IT systems and applications to support Africa CDC's operational needs.
•    Collaborate with internal teams and external vendors to implement new IT solutions, upgrades, and enhancements.
•    Participate in system testing, quality assurance, and documentation activities to ensure successful system implementation and deployment.
•    Support IT governance initiatives, including the development and implementation of IT policies, standards, and procedures.
•    Ensure compliance with regulatory requirements, industry standards, and organizational policies related to IT operations, security, and data privacy.
•    Assist in IT asset management, inventory tracking, and license compliance to optimize resource utilization and control costs.
•    Perform any other IT related duties as assigned.

Academic Requirements and Relevant Experience

Bachelor's degree in Information Technology, Computer Science, or related field with a minimum of 5 years of relevant experience.
Or
Master’s degree in I Information Technology, Computer Science, or related field with a minimum of 2 years of relevant experience.

Area of experience:
•    Experience with system administration tasks such as server management, network administration, and database maintenance.
•    Proficiency in troubleshooting hardware, software, and network issues
•    Knowledge of IT security principles, practices, and technologies
•    Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices
•    Proven experience in managing IT at a regional or continental level organization.
•    Proven ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
•    Certifications in relevant areas such as Microsoft Certified IT Professional (MCITP), CompTIA Security+, or Cisco Certified Network Associate (CCNA) are desirable.

Required Skills

• IT Knowledge, MS Applications
• Server management
• Network Administration
• Hardware and software maintainance

Leadership Competencies

Core Competencies

Functional Competencies

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TENURE OF APPOINTMENT:

The Appointment will be made on a fixed term contract for a period of one (1) year, of which the first three (3) months will be considered as a probationary period. Thereafter, the contract may be renewed for a similar period subject to funding availability, satisfactory performance and agreed deliverables.

GENDER MAINSTREAMING:

The AU Commission is an equal opportunity employer and qualified women are strongly encouraged to apply.

LANGUAGES:
Proficiency in one of the AU working languages (Arabic, English, French, Kiswahili, Portuguese, and Spanish) is mandatory and fluency in another AU language is an added advantage

REMUNERATION:

The salary attached to the position is an annual lump-sum of US$ 85,212.07 (P2 Step 5) inclusive of all allowances for internationally recruited staff, and US$  66,751.81  inclusive of all allowances for locally recruited staff of the African Union Commission.

Applications must be submitted no later November 1, 2024 11h59 p.m. EAT.
-Only candidates who meet all job requirements and are selected for interviews will be contacted. -Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor's degrees, Master's degrees and any relevant certificate in line with the area of expertise.
-The African Union is an equal opportunity employer, and female candidates are strongly encouraged to apply.
-Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.